Help
General FAQ
- How do I login to a module?
- What is my NID? What if I can’t remember my NID?
- What if I’m not affiliated with UCF and need guest access?
- What if I forgot my NID password?
- Still unable to login?
- The login page for the module does not display. What do I do?
- What if I do not have administrative access to install programs or change settings on my computer?
- Why am I getting an Internet Explorer message to update my browser (Compatibility Mode)?
Student FAQ
- These modules sound helpful, but none of my professors have assigned them to me. Is there some way that I can still use the modules?
- The URL for the module does not work. What should I do?
- I’ve already completed one of the information literacy modules, and now another professor has assigned the same module to me again. Do I have to complete the module a second time?
- I'm in a module, but I don't know what do to next. How do I work through an information literacy module?
- The "Next" (or "Previous") link isn't working. What do I do?
- Can I start a module and then come back to it later?
- How do I get back to the module on which I was working earlier?
- The module text on the screen is to small for me to read. Can I do anything to fix this?
- Will I be notified of my assessment scores?
- Why are the assessment buttons “greyed out” in the module?
General FAQ Answers
How do I login to a module?
Select UCF User Login. Your username is your NID. If you have forgotten your NID, you can look it up here: https://my.ucf.edu/nid.html
You will need your NID password to login. If you have forgotten your NID password, you can reset it using this form: https://www.secure.net.ucf.edu/extranet/reset/validation.aspx?type=nid
For help resetting your NID password, please contact the Computer Services Help Desk at 407-823-5117.
Leave a CommentWhat is my NID? What if I can’t remember my NID?
Use this YouTube link for details on “What is my NID” and how to access your NID at UCF.
You can use this link to check or retrieve your NID
Leave a CommentWhat if I’m not affiliated with UCF and need guest access?
If you are not affiliated with UCF, contact Elizabeth Killingsworth (ekilling@mail.ucf.edu) for access to the modules.
Leave a CommentWhat if I forgot my NID password?
You can reset your NID password using this form: https://www.secure.net.ucf.edu/selfreset/pages/nidpidcheck.aspx?type=nid
For help resetting your NID password, please contact the Computer Services Help Desk at 407-823-5117.
Leave a CommentStill unable to login?
If after resetting your NID password, you are still unable to login, you should clear your cache and your cookies.
If unsure how to clear your cache and cookies, read this: http://teach.ucf.edu/resources/intro-webcoursesucf/faq/#browser
Then close your browser, reopen your browser, and reset your NID password once again.
If you still need help, contact the Ask A Librarian service http://library.ucf.edu/Ask
Leave a CommentThe login page for the module does not display. What do I do?
- Ensure that JavaScript is enabled in your browser. Instructions for Internet Explorer, Firefox, and Safari are available at http://www.google.com/support/bin/answer.py?answer=23852
- Ensure that you have FlashPlayer version 10 or above. If not, you can download FlashPlayer here: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash
What if I do not have administrative access to install programs or change settings on my computer?
- You will need to contact the person or department with administrative rights to your computer.
- UCF lab computers should meet the minimum requirements for the information literacy modules. A list of UCF computer labs is available at http://www.computerlabs.ucf.edu/
Why am I getting an Internet Explorer message to update my browser (Compatibility Mode)?
If you are using Internet Explorer (IE) with Windows 7 to access the Information Literacy modules, you may get a popup message that says… “update your browser” and underneath in small letters it may say something like “proceed without updating.”
This message shows up in IE if Compatibility Mode is turned on in Windows 7. To access the modules, turn Compatibility Mode off by going to the Tools menu option in IE, and then log in on the module screen. (Another option is to change browsers and use the Firefox browser instead.)
If you still get the IE message after turning Compatibility Mode off, please contact the Ask A Librarian service at 407-823-2562 or 1-866-271-7589 (toll free) or http://library.ucf.edu/Ask
For information about Windows 7 Compatibility Mode, please see
http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
Student FAQ Answers
These modules sound helpful, but none of my professors have assigned them to me. Is there some way that I can still use the modules?
Yes. You may access and complete any of the generic module instances available at http://infolit.ucf.edu/students/modules.
Leave a CommentThe URL for the module does not work. What should I do?
- If you were given the URL from your professor, go back to the original source of the URL and check the address. If possible, click the link or copy and paste the URL into your browser. If the URL still does not work, contact your professor for help. Only the professor will be able to retrieve the correct URL for your course.
- If you are accessing the modules from the infolit.ucf.edu web site, contact the Ask a Librarian http://library.ucf.edu/Ask service for help.
I’ve already completed one of the information literacy modules, and now another professor has assigned the same module to me again. Do I have to complete the module a second time?
Perhaps not. When you log in to the module, the system will “recognize” you as successfully completing the module previously. You will have the option of importing your previous score for the new course or completing the assessment again if you would like to try for a higher score. If you import your previous score you will not have to complete the assessment again. But, if this “import” option has been disabled by your professor, you will not have the option of using a previous score and will need to complete the assessment again.
Leave a CommentI'm in a module, but I don't know what do to next. How do I work through an information literacy module?
- There are four sections in each module: Overview, Content, Practice, and Assessment.
- The tabs to navigate to each section are at the top of the screen.
- Once in a section, use the “Next” and “Previous” links or the numbers across the top to navigate to each page.
- It is recommended that you work through the Content and Practice sections before taking the Assessment quiz.
- Once in Assessment, you will not be able to access Content or Practice, and you will only be given one attempt at the Assessment quiz unless your professor has informed you differently.
The "Next" (or "Previous") link isn't working. What do I do?
You may be at the end (or beginning) of one of the module sections (i.e., Content, Practice, or Assessment). If so, choose one of the section tabs at the top of the screen to proceed to another section.
Leave a CommentCan I start a module and then come back to it later?
While the modules are designed to be completed by most students in less than 30 minutes, there is no time limit imposed on the modules. However, the modules will logout automatically after 30 minutes of inactivity. If it is necessary for you to start your work and then resume later, you may do so. If you are the only person using your computer, you may “lock” your module attempt by clicking the settings icon in the top left corner of the screen (looks like a gear) and choosing “Lock Viewer.” You will be required to log-in again, but you will be returned to the exact point in the module that you last accessed. If using a public computer or if someone else must use the computer before you can return, you may close your browser window or logout by clicking the settings icon and choosing “Logout”. If you logout, when you log-in again you will be returned to the beginning of the module, but any Practice or Assessment items you have completed previously will be retained. You should not need to complete these again.
Leave a CommentHow do I get back to the module on which I was working earlier?
If your Web browser is no longer open to the module, you will need to re-enter the URL you used initially. The URL was either provided to you by your professor (i.e., via email, on a Web page, or in print), or it was a link from the “generic” modules at http://infolit.ucf.edu/students/modules. (Please note that if the module was assigned for credit, you should not use the generic set of modules.)
Leave a CommentThe module text on the screen is to small for me to read. Can I do anything to fix this?
If an alert window appears on-screen with the message “Content May Be Affected By Screen Size,” click the “Full Screen” button in this window (or select F11 on your computer’s keyboard) to open the module in full screen mode. This will allow the multimedia content to be displayed without any constraints. In addition, you may be able to increase the size of non-media text elements by using the slider control at the bottom right hand corner of the module screen. If your computer is particularly old, it is possible that your screen resolution is lower than the modules’ supported resolution size. If you find that you cannot see the module content, you may find it necessary to access the modules from a different computer. UCF lab computers should meet the minimum requirements for the information literacy modules. A list of UCF computer labs is available at http://www.computerlabs.ucf.edu/
Leave a CommentWill I be notified of my assessment scores?
Yes, students receive an assessment completion email from the Obojobo system. Each time you submit an assessment score, you will receive an email notice. Emails are sent to the email address on record with UCF, which is usually your knights email.
Leave a CommentWhy are the assessment buttons “greyed out” in the module?
One reason you may not be able to access the assessment section of a module is that your computer thinks the module is closed. It’s possible the date/time on your computer is wrong. Here’s a link to Flash clock online – that you can use http://edmullen.net/flash/clock8.swf to see if the date is correct. If the date is incorrect, your computer is associating the incorrect date with the module and it thinks the module is closed. To fix the date, use the Windows Control Panel option for Date and Time.
Leave a Comment