FAQ

General FAQ

  1. How do I login to a module?
  2. What is my NID? What if I can’t remember my NID?
  3. What if I’m not affiliated with UCF and need guest access?
  4. What if I forgot my NID password?
  5. The login page for the module does not display. What do I do?
  6. What if I do not have administrative access to install programs or change settings on my computer?

Faculty FAQ

  1. Do I have to use Canvas in order to assign information literacy modules to my students?
  2. What if I just want to refer students to the modules, but I don’t need to see their scores. Is there a place to refer students?
  3. How do I find the module I want to use for my class?
  4. How do I make modules available to my students?
  5. How do I give students access to the module?
  6. How do I access module scores?
  7. What if I can’t remember the URL to the module for my class?
  8. Can I edit the Information Literacy Modules?
  9. What instructions should I give my students when assigning a module?
  10. Can I check to see when students submit assessments?
  11. Are there any tips for resetting modules each semester?
  12. Will module scores automatically sync to the new Canvas grade book?

Student FAQ

  1. The modules sound helpful, but none of my professors have assigned them to me. Is there some way that I can still use the modules?
  2. The URL for the module does not work. What should I do?
  3. I’ve already completed one of the information literacy modules, and now another professor has assigned the same module again. Do I have to complete the module a second time?
  4. I’m in a module, but I don’t know what to do next. How do I work through an information literacy module?
  5. The “Next” (or “Previous”) link isn’t working. What do I do?
  6. Can I start a module and then come back to it later?
  7. How do I get back to the module on which I was working earlier?
  8. The module text on the screen is to small for me to read. Can I do anything to fix this?
  9. Will I be notified of my assessment scores?
  10. Why are the assessment buttons “greyed out” in the module?

General FAQ Answers

How do I login to a module?

You will need your NID and NID password to log in to the Information Literacy Modules.

If you forget your NID, you can look it up here https://my.ucf.edu/nid.html

If your forget your NID password, you can use the NID password reset online form available at
https://extranet.cst.ucf.edu/PWSelfReset/pages/NidCheck.aspx

If you need help resetting your NID password, please contact the Computer Services Help Desk at 407-823-5117
or visit their website http://www.cst.ucf.edu/service-desk/

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What is my NID? What if I can’t remember my NID?

You can use this link to check or retrieve your NID.

You can also use this YouTube link for details about “What is my NID” and how to access your NID at UCF.

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What if I’m not affiliated with UCF and need guest access?

If you are not affiliated with UCF, please contact Corinne Bishop corinne.bishop@ucf.edu about access to the modules.

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What if I forgot my NID password?

You can reset your NID password using the NID password reset form

For help resetting your NID password, please contact the Computer Services Help Desk at 407-823-5117
or visit their website http://www.cst.ucf.edu/service-desk/

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The login page for the module does not display. What do I do?

Make sure that JavaScript is enabled in your browser. Instructions for Internet Explorer, Firefox, and Safari are available at http://www.google.com/support/bin/answer.py?answer=23852

Make sure that you have FlashPlayer version 10 or above. If not, you can download FlashPlayer here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

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What if I do not have administrative access to install programs or change settings on my computer?

You will need to contact the person or department with administrative rights to your computer.

UCF computers in the campus computer labs should meet the minimum requirements for the Information Literacy Modules.
A list of UCF computer labs is available at http://guides.ucf.edu/c.php?g=78577&p=517810

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Faculty FAQ Answers

Do I have to use Canvas in order to assign information literacy modules to my students?

No. Canvas is not required to assign the Information Literacy Modules. However, if you do use Canvas, you may integrate the modules using the ‘Add Assignment’ option. The Information Literacy Modules are designed to be used in any UCF course – both online and face-to-face courses. Instructions to use the Canvas ‘Add Assignment’ option for the Information Literacy Modules are available at Online @UCF Support

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What if I just want to refer students to the modules, but I don’t need to see their scores. Is there a place to refer students?

Yes. You may refer your students to our ‘generic’ set of modules http://infolit.ucf.edu/students/modules  Using the generic modules does not require any set up for your students, but you will be unable to see or collect module scores even if you decide that you want to later.

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How do I find the module I want to use for my class?

To review module content:

  • Link to our Getting Started Guide and log in to the repository using your NID and NID password.
  • Click “Community Library” at the top of the page, select a module from the list, and then click Preview to view the module content.
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How do I make modules available to my students?

There are two ways to assign an Information Literacy Module in your course:

(1)  If you are using Canvas, you can use the “Add Assignment” option in your course. This will SYNC module scores to your Canvas grade book. Instructions for the ‘Add Assignment option are available at Online @UCF

OR

(2)  You can go to the Obojobo repository and create an instance (copy) of a module to use. Creating an instance from the repository requires that you share the module’s unique URL with your students — and does NOT SYNC SCORES to your Canvas grade book.  Scores will be stored in the repository where you can download them in an Excel file. Instructions for creating module instances are available in our Quick Start Guide and are also included below.

  • Log in to the Obojobo repository, click the “Community Library” at the top of the window and select a module in the left column.
  • Click “Publish Instance” at the top of the panel.
  • Next, complete the required information for your module instance, (course name, start and end times/dates when it will be available to students, the number of attempts students will have for the module assessment, and whether you allow students to import previous module scores.
  • Select “Publish” at the bottom of the panel to finish creating the module instance.
  • Note: You will need to copy the URL provided next to the Instance Link label. This is the URL that is distributed to students to access your copy of the module. Each module instance you create is automatically placed under the “Published Instances” tab, if you need to modify dates, etc.
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How do I give students access to the module?

  1. Once you are logged into the repository, select the “Published Instances” tab at the top of the window.
  2. Select the instance from the list displayed in the left column.
  3. Email or distribute the URL displayed next to the Instance Link label. This URL takes students to your instance of the module. Students will need to log in with their NID and NID password.
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How do I access module scores?

Once  you are logged into the repository, go to the “Published Instances” tab at the top of the screen.
Select the instance from the list displayed on the left.
Select the “Assessment Scores” tab at the top of the description panel.
The assessment scores will be displayed and can be downloaded from Obojobo (repository), and then uploaded into Canvas using the directions on this page http://onlinesupport.cdl.ucf.edu/obojobo/export-grades/

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What if I can’t remember the URL to the module for my class?

Once you are logged into the repository, go to the “Published Instances” tab at the top of the window.
Select the instance from the list.
Locate the URL next to the Instance Link label in the description panel.
This is the URL you will distribute to your students. The URL takes students to your instance of the module via the repository. Students will need to log in with their NID and NID password.

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Can I edit the Information Literacy Modules?

Yes, you can create a “derivative work” from any of the modules.

Once you are logged into the repository, click on “Community Library” tab.
From the list, select a module to create a derivative work.
Click on “Create Derivative Work.”
The object now will be listed in “My Objects,” where you can edit the content and save it.

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What instructions should I give my students when assigning a module?

If you are creating an instance of a module and assigning it to students, it may be helpful to include the following text and distribute it with the URL to your students:

Below are links to Information Literacy Modules that you will complete. You will need to login with your NID and your NID password.

If you don’t remember your NID, you can look it up here https://my.ucf.edu/nid.html

If you’re unsure of your NID password, you can reset your password using this online form
https://www.secure.net.ucf.edu/selfreset/pages/nidpidcheck.aspx?type=nid

If you need help or have questions, you can use this FAQ  http://infolit.ucf.edu/students/help/ or contact the Ask a Librarian service http://library.ucf.edu/Ask

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Can I check to see when students submit assessments?

Yes, a new feature now allows you to see the date and time that students submit assessments.

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Are there any tips for resetting modules each semester?

Yes, at the beginning of a new semester you will need to create new instances for your classes. If you set up instances outside of Canvas, you will need to download scores from the repository so scores from the current semester will not be co-mingled with scores from the previous semester.

To prepare modules each semester, you may consider using the following steps:

  • Download existing module scores (if not using Canvas) that you might need and save on your computer. (If you have not already done so, we suggest downloading scores from your instances and maintaining them with your student records.)
  • Make new instances — start on this page to make new instances http://infolit.ucf.edu/faculty/getting-started
  • Update any student handouts, emails or other  information that include URLs that link to old instances from previous classes
  • Delete old instances — this helps to de-clutter your “My Instances” area in the repository
  • Provide the link to log in information when you provide the new instance URLs to students. Detailed information for students about logging in to the modules can be found on this page http://infolit.ucf.edu/students/help
  • Provide tech support links to students when you provide new instance URLs. Tech support for students (and faculty) is available through the Ask A Librarian service at http://infolit.ucf.edu/students/help (If you choose to help students yourself, you might also find the faculty FAQs useful in addressing student questions http://infolit.ucf.edu/faculty/faq
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Will module scores automatically sync to the new Canvas grade book?

Yes, if you are using Canvas and used the ‘Add Assignment’ option the scores will sync to your Canvas grade book. Instructions for using the ‘Add Assignment’ option are located here: http://online.ucf.edu/support/obojobo/

Creating an instance in the repository will NOT SYNC SCORES to your Canvas grade book. If you go through the repository (http://obojobo.ucf.edu/repository), where you create an instance and copy and paste a unique URL into a document/page for your students, scores will be in the repository where you can download them. Instructions for downloading scores from the repository are here: http://infolit.ucf.edu/faculty/quickstart/view-all/

Instructions for creating an instance are located here: http://infolit.ucf.edu/faculty/quickstart/view-all/

For additional help, please contact Corinne Bishop corinnne.bishop@ucf.edu (407-823-2584).

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Student FAQ Answers

The modules sound helpful, but none of my professors have assigned them to me. Is there some way that I can still use the modules?

Yes. You may access and complete any of the ‘generic’ modules at http://infolit.ucf.edu/students/modules.

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The URL for the module does not work. What should I do?

If you were given the URL from your professor, go back to the original source of the URL and check the address. If possible, click the link or copy and paste the URL into your browser. If the URL still does not work, contact your professor for help. Only the professor will be able to retrieve the correct URL for your course.
If you are accessing the modules from the Infolit website, please  contact the Ask A Librarian service for help at http://library.ucf.edu/Ask or 407-823-2562 or 1-866-271-7589 (toll free).

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I’ve already completed one of the information literacy modules, and now another professor has assigned the same module again. Do I have to complete the module a second time?

Perhaps not. When you log in to the module, the system will “recognize” you as successfully completing the module previously. You will have the option of importing your previous score to the current course or completing the assessment again if you would like to try for a higher score.  If you import your previous score you will not have to complete the assessment again. But, if the “import” option has been disabled by your professor, you will not have an option to import a previous score, and you will need to complete the assessment again.

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I’m in a module, but I don’t know what to do next. How do I work through an information literacy module?

There are four sections in each module: Overview, Content, Practice, and Assessment.
The tabs to navigate to each section are at the top of the screen.

Once you click a section, use the “Next” and “Previous” links or the numbers across the top to navigate through each page.
It is recommended that you work through the Content and Practice sections before taking the Assessment quiz.

Once you select the Assessment, you will not be able to access the Content or Practice sections. You may only have one attempt to complete the Assessment quiz unless your professor has informed you otherwise.

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The “Next” (or “Previous”) link isn’t working. What do I do?

You may be at the end (or beginning) of one of the module sections (i.e., Content, Practice, or Assessment). If so, choose one of the section tabs at the top of the screen to proceed to another section.

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Can I start a module and then come back to it later?

While the modules are designed to be completed by most students in less than 30 minutes, there is no time limit imposed. However, the modules will log out automatically after 30 minutes of inactivity. If it is necessary for you to start your work and then resume later, you may do so. You will be required to log in again, but you will be returned to the point in the module that you last accessed.

If using a public computer or if someone else must use the computer before you can return, you may close your browser window or log out by clicking the settings icon and choosing “Log out.” When you log in again you will be returned to the beginning of the module, but any Practice or Assessment items you previously completed will be retained.

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How do I get back to the module on which I was working earlier?

If your web browser is no longer open to the module, you will need to re-enter the URL you used initially. The URL was either provided to you by your professor or it is a link from the ‘generic’ modules located at http://infolit.ucf.edu/students/modules

Please note that if the module was assigned for credit, you should not use the ‘generic’ set of modules.

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The module text on the screen is to small for me to read. Can I do anything to fix this?

If an alert window appears on-screen with the message “Content May Be Affected By Screen Size,” click the “Full Screen” button in this window (or select F11 on your computer’s keyboard) to open the module in full screen mode. This will allow the multimedia content to be displayed without any constraints. In addition, you may be able to increase the size of non-media text elements by using the slider control at the bottom right hand corner of the module screen. If your computer is particularly old, it is possible that your screen resolution is lower than the modules’ supported resolution size. If you find that you cannot see the module content, you may find it necessary to access the modules from a different computer. UCF lab computers should meet the minimum requirements for the information literacy modules. A list of UCF computer labs is available at http://www.computerlabs.ucf.edu/

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Will I be notified of my assessment scores?

Yes, students receive an assessment completion email from the Obojobo system. Each time you submit an assessment score, you will receive an email notice. Emails are sent to your email address on record with UCF, which is usually your Knights email.

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Why are the assessment buttons “greyed out” in the module?

One reason you may not be able to access the assessment section of a module is that your computer thinks the module is closed.  It’s possible the date/time on your computer is wrong. Here’s a link to Flash clock online – that you can use http://edmullen.net/flash/clock8.swf  to see if the date is correct.  If the date is incorrect, your computer is associating the incorrect date with the module and it thinks the module is closed.  To fix the date, use the Windows Control Panel option for Date and Time.

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